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Heuristic evaluation of clinical functions in four practice management systems

Heuristic evaluations of 4 PMSs to identify potential usability problems that may be encountered during clinical care.

Three dental informatics researchers performed heuristic evaluations of four PMSs to identify potential usability problems that may be encountered during the clinical care process. Each researcher performed three common clinical documentation tasks on each PMS and examined the clinical user interface of each system using a published list of 10 software heuristics. An observer recorded all findings, summarized the results and totaled the heuristic violations across all programs.

Type of project: academic

   

Involved Persons:

Project Leader: Dr. Thankam Paul Thyvalikakath (University of Pittsburgh)
Other involved People: Dr. Titus Schleyer Dr. Valerie Monaco

Funding:

Is the project funded?yes
Funding source:NIH grants 5T15LM07059-19 (NLM) and K12HD049109 (NIH)

Other information:

Duration of project:2 years
Papers related to project:Thyvalikakath TP, Schleyer TK, Monaco V.Heuristic evaluation of clinical functions in four practice management systems: a pilot study. J Am Dent Assoc. 2007 Feb;138(2):209-10, 212-8. Thyvalikakath TP, Monaco V, Thambuganipalle H, Schleyer T.Comparative study of heuristic evaluation and usability testing methods.Stud Health Technol Inform. 2009;143:322-7.

DIOC user:

Thankam Thyvalikakath (22 star_turquoise), University of Pittsburgh
Thankam Thyvalikakath's interests: clinical decision support, practice management, computer-based patient records, patients and computers/consumer health informatics, evidence-based dentistry/electronic information resources, diagnostic and therapeutic technologies

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